Deputy Chief of Party | Director, Finance | Director of Gender and DEI | Director, Quality | Director, Pharmacovigilance | Country Office Positions

Deputy Chief of Party— In-Country Logistics

SUMMARY

Responsible for overseeing the planning, monitoring and managing of multiple inter-dependent large-scale projects from initiation through completion.

GENERAL RESPONSIBILITIES

Act as Deputy Chief of Party (DCOP) for anticipated award of USAID In-Country Logistics contract to provide program direction, leadership, and liaison with USAID. As part of the Global Healthcare Supply Care suite of programs the DCOP will assist the Chief of Party to oversee global in country logistics and distribution services of USAID funded healthcare commodities after their initial delivery to a procurement funded destination around the globe. The DCOP will have direct responsibility to run the program management office and oversee day to day operations for the program. This position will promote the commercial best practices of logistics functions, advance private sector engagement within host nations and ensure continuous improvement of contract performance through technology and other implemented methodologies while maintaining contract cost, schedule and performance and reduce risk at a program level.

Responsibilities include:

• Assist the COP in providing program leadership, direction, and technical expertise to drive vision and purpose throughout the entire program across the various program stakeholders.
• Act as secondary liaison with USAID for In Country Logistics day to day
• Primary responsibility for running the program management office for the USAID In Country Logistics
• Ensure management and accountability of international logistics partners and
• Assist the COP in overseeing programmatic, financial, and administrative aspects of the program ensuring identification of program risk and performance issues in timely manner while adhering to USAID and Company rules and
• Manage all program management staff under the
• Supervise a team of operations for the project, including but not limited to procurement, operational systems, budgeting, financial accounting, administration, grants under contracts management, and logistics.
• Will serve as COP when s/he is absent from the
• Ensure that program implementation is in accordance with the award, Company policies, and all USAID policies, regulations and
• Develop and manage fair and transparent procurement processes in different regions of the
• Supervise the daily financial operations of the project including but not limited to, financial analysis and reporting, taxation, insurance, credit control, and accounts payable and receivable, inventory and costs control, and budgeting and
• Advise the COP on financial matters and the impact of laws and regulations on the
• Work with technical managers to develop budgets, understand financial reports, and manage their financial
• Oversee financial
• Oversee finance, procurement, and grant management staff, ensuring that functions are performed timely and
• Lead all human resource issues including recruitment and orientation and training of new
• Ensure implementation of and adherence to the Company’s human resource policies, including compliance with relevant labor
• Approves all competition processes and advises on co-creation, bidders/ grantee conferences and other procurement or grant-related

EDUCATION

Master’s degree or higher in supply chain management, public health, pharmacy, accounting, finance, business administration, law or a related field and at least 12 years of experience working with international donor- funded projects or a combination of post Bachelor's degree and 15 years of equal experience may be substituted for education.

EXPERIENCE

Minimum 10 years of progressively increasing responsibility in managing large comprehensive and complex health programs and/or supply chain projects, marine operations and/or engineering projects.

Preferred experience in managing USAID, U.S. Military and/or U.S. Government programs especially within the logistics industry across multiple international locations.

USAID program operations management experience required. Expertise in USAID rules and regulations

TECHNICAL PROFICIENCY

Proficient in Microsoft Office products, including Excel, Outlook and Word. Proficient in utilizing project management software such as Primavera and/or Microsoft Project. Project Management Professional (PMP) certification is preferred.

COMPETENCIES

Ability to establish and maintain effective working relationships with internal/external business partners. Ability to effectively manage projects that may vary in nature and scope. Ability to evaluate process effectiveness and develop change or alternatives. Ability to prepare, monitor and administer budgets, as well as the ability to perform financial analysis. Ability to function effectively with, or as part of a team. Ability to identify and/or document existing and new trend, as well as evaluate and predict their impact on the organization. Ability to mentor, coach, train and supervise employees. Knowledge of purchasing, procurement, budgeting and administrative management. Knowledge of the concepts, principles, and practices of project designing, scheduling, estimating, planning, and inspecting. Knowledge of contract negotiation and administration as well as the ability to execute contracts in compliance with corporate guidelines.

Director, Finance— NextGen In-Country Logistics

SUMMARY

Responsible for the direction and administration of accounting, AR/AP, planning, local and foreign accounting compliance, reporting, budgeting and forecasting and related systems in support of the USAID NextGen ICL program.

GENERAL RESPONSIBILITIES

Ensure that all local and foreign accounting issues, contracting agreements and financial reporting are completed timely, managed and administered within the Company and USAID's policy, procedure and guidelines and in compliance with all regulatory requirements. Supervise, manage, and conduct annual performance reviews and evaluations of the project management operations team, and regional operations teams, including multiple operations managers, deputy operations managers, project accountants and office administrators. Direct and conduct special analytical projects to achieve, cost reduction opportunities, and business process improvements. Assist in the establishment and tracking of Business Unit goals and objectives, and in the development of strategic plans. Assists Deputy Chief of party to arrange technical and administrative support for short-term consultants and contractors, including orientation on ICL functions and support. Supervise all aspects of property management, liaising and coordinating with USAID as needed. Serve as primary point of contact to the Company’s Internal Compliance Committee and proactively schedule internal audits to mitigate waste, fraud, and abuse. Together with the Chief of Party, develop overall administrative and management policies and prepare ICL procedural guidelines for staff and consultants that are consistent with USAID, Company, and local policies and regulations. Develop the administrative guidance and policies manual for staff, technical assistance team members, and short-term consultants. Ensures compliance of ICL operations with USAID and Company administrative policies and guidelines. Oversees and reconciles all financial reporting to ensure compliance with Company, USAID, and local government formats, requirements, and scheduling. Supervises the management of local and foreign currency accounts. Projects, monitors and replenishes cash flow. Prepares fiscal monitoring controls on petty cash, bank accounts and procurement integrity.

EDUCATION

Bachelor’s degree in finance, accounting, business administration, project management, or related field required; Master’s degree, CPA and/or advanced business degree preferred.

EXPERIENCE

10+ years of managerial experience with demonstrated increases in level of supervisory responsibility. 7 years of experience on USAID programs, with extensive knowledge of USAID deliverables, invoicing, and reporting. CPA awareness and exposure desired.

TECHNICAL PROFICIENCY

Proficient with Microsoft Office products, including Excel, Outlook, Word and PowerPoint.

COMPETENCIES

A successful track record in setting priorities; keen analytic, organization and problem- solving skills which support and enable sound decision making. Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders. Significant experience with USAID-funded projects preferably on global projects with regional field experience strongly desirable, USAID experience highly desirable. A successful track record of contract and grants management. Ability to translate financial concepts to – and to effectively collaborate with -- programmatic colleagues who do not necessarily have finance backgrounds. Excellent analytical, oral and written communication skills with fluency in English.

Director of Gender and DEI

SUMMARY

The Director of Gender, Diversity, Equity and Inclusion will report to the Chief of Party, for the USAID NextGen ICL program. The Director will lead NextGen ICL program wide REDI (Respect, Equity, Diversity, and Inclusion) programming and action priorities that aim to create a diverse, equitable, and inclusive workplace culture among all NextGen program staff, in all locations, as well as extending the same principles to our Logistics Service Provider (LSP) network.

GENERAL RESPONSIBILITIES

This leadership role will be responsible for leading the execution and implementation of REDI frameworks, goals, metrics and assessments, including staff perceptions and feedback, that support a diverse and inclusive workplace. The Director will manage and track to ensure NextGen remains aware of and compliant with all local country regulations and requirements regarding diversity and inclusion. Support the Chief of Party to establish REDI programming and strategic priority that boldly drives change towards a positive impact and a high quality consistent global colleague, and partner, experience. Oversee the execution and implementation of REDI action priorities and

multi-year strategy in alignment with the NextGen ICL overall mission. Lead the project management and communications for actionable REDI initiatives, including preparing for executive leadership updates and developing/ reviewing program-wide communications to create transparency and measure progress on our global REDI strategic initiative. Serve as a consultant to the MEL team to help design and deliver strong and effective professional development opportunities for all staff, leaders, and private sector partners. Collaborate with HR leadership team, as needed, to promote diverse and inclusive recruitment, selection, onboarding, retention and professional development strategies for NextGen ICL staff and partners. Collaborate with marketing and communication team to ensure REDI communications are available in different languages and our internal communications that reflect the programs DEI goals and values. Liaise with Country Program HR Managers to understand the diversity challenges facing the country programs and to help put processes in place to ensure NextGen ICL field offices are diverse and inclusive and in accordance with appropriate country-specific gender and minority goals. Monitor and report on D&I trends and network with peers in other NGOs and similar organizations to gain insight into issues and best practices.

EDUCATION

Bachelor’s degree in human resources, organizational development, industrial/organizational psychology or a related field.

EXPERIENCE

8+ years of experience working on DEI programs, which includes a minimum of 5 years of experience in a supervisory or management capacity. Preferable to have experience with USAID or other similar organizations and/or USAID-funded programs.

TECHNICAL PROFICIENCY

Proficient with Microsoft Office products, including Excel, Outlook, Word, and PowerPoint. Proven experience in developing, improving and streamlining processes to meet established goals and objectives highly preferred.

COMPETENCIES

Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships with internal and external customers. Ability to function effectively both as a leader and as part of a team. Ability to mentor, coach, train and supervise employees. Ability to identify and/or document existing and new processes as well as evaluate their effectiveness, develop improvements and/or recommend changes or alternatives.

Ability to strategically plan and serve as a catalyst for organizational change, cultivate a shared vision with others, and

motivate others to transfer vision into action. Ability to effectively manage projects that may vary in nature and scope. Ability to manage conflict and demonstrate the courage to challenge organizational thinking and the status quo.

Knowledge of the principles, practices, and standards of human resources, talent management and organizational development. Ability to travel as necessary. PHR/SPHR is a plus.

Director, Quality

SUMMARY

Responsible for collaborating with leadership to evaluate and improve quality assurance program, policies, procedures, training, surveillance, and risk management to maximize operational capabilities and efficiencies.

GENERAL RESPONSIBILITIES

Develop the quality assurance program strategy, design and planning, in support of USAID's NexGen ICL contract execution. Ensure the quality programs align with technical product and customer requirements. Establish annual quality goals and metrics, monitor the metrics and lead the program in meeting quality goals. Ensure the quality system is active, compliant with both US and local governments’ regulations, and corrective actions are outlined and delivered, and non-compliance issues are resolved timely. Maintain and expand monitoring and audit programs to ensure quality programs are adhered to and effective. Oversee the auditing process and work with regional managers in order to implement the programs on a ground level. Use statistical analysis and controls to monitor quality and help define process capabilities. Communicate quality assurance results, opportunities, project status, corrective actions to the program Chief of Party, management team, and other key stakeholders. Coordinate and collaborate with the NextGen Quality Assurance contractor, especially in the area of product recalls to ensure both programs are aligned and provide any support requested by their QA lead. Work across multiple cross functional teams to develop aligned strategies covering key functional requirements. Initiate and ensure continuous effort on quality system improvement and provide feedback for improvement opportunities. Ensures company is fully compliant with existing and emerging international and national regulations related to International Organization for Standardization (ISO), International Safety Management (ISM), and other such guidelines that directly impact commercial operations and ability to maintain certifications.

EDUCATION

Bachelor’s degree in transportation logistics, organizational leadership, quality assurance, business or a related field; or a combination of post high school and equal experience. Advanced degree in organizational management, leadership or quality assurance preferred.

EXPERIENCE

10+ years of experience directly related to quality management in the transportation industry which includes proficiency in conducting ISO quality audits and experience interpreting basic financial statements (balance sheet, P&L, etc.). In addition to 5+ years actual auditing experience in ISO 9001 and 14001 preferred. Preferred experience in quality management related to health supply chains. Certification as a certified ISO Quality Auditor (QMS) and Environmental Auditor (EMS) required. Certification or course completion of ISM Auditor preferred. Fluent in English and Spanish (preferred).

TECHNICAL PROFICIENCY

Advanced proficiency with Microsoft Office products, including Word, Power Point, Teams and Excel; with demonstrated experience in using ESG software programs such as EHS insights.

COMPETENCIES

Ability to communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to lead a team that designs, installs and evaluates quality control methods and systems. Ability to prepare, monitor and administer budgets, as well as the ability to perform financial analysis.

Ability to function effectively with, or as part of a team. Ability to identify and/or document existing and new trend, as well as evaluate and predict their impact on the organization. Ability to provide subject matter expertise, counsel, and effectively influence others at various levels within the organization. Knowledge of the principles and practices of project planning, development and evaluation as well as the ability to meet project deadlines. Knowledge of and ability to apply the principles and practices to strategically align tasks and people with organizational goals and objectives.

Director, Pharmacovigilance

SUMMARY

Responsible for managing the drug and safety pharmacovigilance program; policies, procedures, and training; and implementing project management processes, methods, tools, guidelines, and standards to establish a stable framework that supports the program.

GENERAL RESPONSIBILITIES

Acts as the subject matter expert (SME) and leads the pharmacovigilance program for the NextGen In-Country Logistics (ICL) program. Monitors and analyzes drug safety and pharmacovigilance performance indicators. Collaborates on corrective action and preventative actions relevant to pharmacovigilance including documentation of quality review findings, root cause analysis, trend analysis, implementation of process improvement measures, and effectiveness checks. Ensures the warehousing and transportation specialists prepare and maintain processes to support a quality pharmacovigilance system. Contributes to standard operating procedures relevant to pharmacovigilance as well as maintenance of system master file. Develops and implements cross-platform safety assessments, risk-benefit profiles, signal detection plans, and risk management plans. Identifies gaps in the pharmacovigilance system and implements solutions.

EDUCATION

Bachelor’s degree in a relevant life science discipline required. Master’s degree preferred.

EXPERIENCE

7+ years of drug/pharmacovigilance experience within the pharmaceutical industry, preferably in a global setting (experience working on USAID-funded programming preferred).

TECHNICAL PROFICIENCY

Advanced proficiency with Microsoft Office products, including Word, Outlook, PowerPoint, and Excel. Advanced proficiency with electronic project management systems and tools.

COMPETENCIES

Ability to communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users. Ability to establish and maintain working relationships with internal/external business partners. Ability to evaluate process effectiveness and develop change or alternatives. Ability to function effectively with, or as part of a team. Ability to mentor, coach, train and/or supervise employees. Ability to effectively manage projects that may vary in nature and scope. Ability to align with the organizational strategy and have the ability to shift and adjust to changes. Ability to provide subject matter expertise, counsel and effectively influence others at various levels within the organization. Knowledge of and ability to apply the concepts, principles and practices of change management.

Country Director, Deputy Country Director, and Finance Manager

We are recruiting for Country Manager, Deputy Country Manager, and Finance Manager positions in the following countries:

Angola | Malawi | Mozambique | Zimbabwe | Nigeria | Mali | Ghana | Liberia | Sierra Leone

These positions are open to local nationals, third country nationals, and US citizens.

SUMMARY

Responsible for managing all aspects of the in-country program, including drug and safety pharmacovigilance program; policies, procedures, and training; implementing project management processes, methods, tools, guidelines, and standards to establish a stable framework that supports the program; responding to planned and ad-hoc needs of USAID Missions and host country governments; and building the capacity of local partners to take on an increased role throughout the life of implementation.

EDUCATION

Bachelor’s degree in a relevant discipline required. Master’s degree preferred.

EXPERIENCE

7+ years of relevant experience for Deputy Country Manager and Finance Manager. 10+ years of relevant experience for Country Director within the pharmaceutical industry, preferably in a global setting (experience working on USAID-funded programming preferred). USAID experience required for Finance Manager role.

TECHNICAL PROFICIENCY

Advanced proficiency with Microsoft Office products, including Word, Outlook, PowerPoint, and Excel. Advanced proficiency with electronic project management systems and tools. Advanced proficiency within relevant areas: (Country Director and Deputy Country Director: project management in an international setting, supply chain and logistics for global health; Finance Manager: accounting software, experience forecasting and managing budgets for USAID-funded projects).

COMPETENCIES

Ability to communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users. Ability to establish and maintain working relationships with internal/external business partners, host country government officials, USAID, and other international development implementers. Ability to evaluate process effectiveness and develop change or alternatives in complex environments. Ability to lead and function effectively with, or as part of a team. Ability to mentor, coach, train, and/or supervise employees. Ability to effectively manage projects that may vary in nature and scope. Ability to align with the organizational strategy and have the ability to shift and adjust to changes. Ability to provide subject matter expertise, counsel and effectively influence others at various levels within the organization. Knowledge of and ability to apply the concepts, principles and practices of change management.

About NextGen ICL

USAID issued an RFI for the NextGen ICL program, which includes a draft Statement of Objectives. You can check it out below.

FAQs

If you have questions, please reach out to us at ICLrecruit@usaidnextgen.com